What our Customers say...

Testimonials

We had the first floor of our home flood due to a overflowing toilet. After contacting our insurance company SERVPRO was at our house within 1.5 hours. The timing was excellent considering we live about a hour from them. Richard & Patrick arrived the first day. They were incredibly professional & hard working. Within two hours they had the flooring out and fans put out to dry the concrete. They answered all questions we had and addressed any concerns. Davie has been coming out to check the fans he too is very professional and thorough. The service we have received has been exceptional. Although we never want anything like this to happen again we would definitely use them if needed.

I had a bad leak that ruined my bathroom wall, ceiling and the adjacent closet wall. SERVPRO of Brandon was sent to clean up the water damage, dry out what they could and remove the mold infested walls and ceilings. Richard, Derek and Jason were our service technicians. They always provided consistent information along with quality work. They kept us informed the entire time about everything and communicated with our insurance adjuster. Hopefully we never need this type of service again but if we do, SERVPRO of Brandon will be our first call.

SERVPRO assisted us with water damage in our home that necessitated their service for 2 solid weeks. In all interactions we had with the team, they were professional, showed up on time and helped us through every aspect of the situation. I would recommend Vince, Derrick, Chris and the other team members to anyone needing these services. Great Experience!

We are just getting started in the clean-up process but Richard has been very responsive and so helpful. My anxiety level has gone down tremendously. I’ll follow up when the job is complete.

I would highly recommend Vinny and his staff at SERVPRO. They were prompt to address the issue I had, and very thorough and professional as they corrected the issue. If I ever have another issue in the future, SERVPRO will be the one I will call.

Richard & John were the most helpful amazing people ever!!!! The were sooo nice & friendly!!! I recommend if you need this service to come here & ask for them!!! 5 stars is an understatement!!!

Very courteous & concise in every phase of the job.     

Thorough and well done job.

They worked hard, were courteous and did an excellent job!

I wouldn't or couldn't make any suggestions on improving this company's performance. They were courteous and zealous in their performance.

Ya'll were Amazing!

Available 24/7 and very quick to respond!!

Easily scheduled an appointment within five minutes of first calling. Richard and Andrew were on site early and thoroughly diagnosed the situation before speaking about our plan to resolve the issue and ensure no mold would possibly grow in the future. While the task seemed routine for them, they still explained each step of the process and why each step is taken. This provided peace of mind for the wife. They also understood our concern having a two year old in the home. The entire team from Andrew and Richard, to the owner (Vince) and the phone staff..were all courteous, attentive, and professional. Highly recommend this group out of Brandon. You will not be let down! I kept feeing food and drinks but they refused as they pointed out that would not be professional of them while on the clock. Proud to have these two young men working locally.

These guys are amazing. Excellent customer service and a very thorough job. Will definitely use again.

Can’t say enough about your guys. Both Andrew’s on your team did a great job.  Very impressed.  Great leaders.  The guys were careful with our furniture.  Couldn’t have done it without your guys.  Truly. 

All because of a toilet supply line. Praise God for toilets! 

Adam D.

Brandon, MS

Commercial Fire Damage

SERVPRO of Brandon your crew did an excellent job cleaning. Thank You so much.

Thank you Derek for your honest assessment of our situation.  We truly appreciate your time and opinion during this frustrating time.

Dear Vince and Derek,

I would like to take this opportunity to express my personal thanks to SERVPRO of Brandon for your outstanding service and professionalism during a recent flood at one of our properties. The knowledge and skills your team provided was over and beyond my expectations. When your team arrived onsite they knew what steps to take and acted immediately upon the situation to prevent further damage. The members of your staff were concerned and willing to help beyond their job duties.

Because of the knowledge and professionalism of your team, SERVPRO of Brandon will be my first choice of water removal during a crisis. Again, many thanks for your outstanding professionalism and knowledge.

Sincerely,

Jennifer Goode

Property Manager

The guys did an Awesome job on cleaning my carpet. They even got out spots that I didn't think would come out. The carpet looks great!

Fantastic Job - Thank You

Not only was the staff polite, they were caring and kind. I appreciated all the work they did and thank you to everyone.

The team at SERVPRO of Brandon was incredibly helpful and went out of their way to provide me with the equipment and expertise that we needed to get our house dried out. I was blown away by their commitment to making sure our house was completely dry and safe...they even made multiple trips to check on our house. I highly recommend Vince and the team at SERVPRO of Brandon.

 

SERVPRO of Brandon did an excellent job with the water damage in my house. I would highly recommend them! Vince and his knowledgeable staff are the ones to call!

SERVPRO of Brandon has helped us clean up large amounts of water before serious damage occurred to our buildings. The staff is caring and professional. SERVPRO has also helped us clean upholstered furniture. The price was reasonable and the SERVPRO Team did a much better job than we could have done ourselves.

Thanks for the kindness and respect displayed.

Great Service!

Good Job!

They worked very diligently to do a great job! We will definitely recommend in the future. 

I was really pleased to see all the SERVPRO trucks at the salon. even the manager was there quickly. I think you were there within 45 minutes, which was great. I like your people!

Vince and his staff were awesome to work with. Very professional and straight forward crew with no surprises. Would highly recommend them for any commercial or residential issues. No job is too big for them to deal with!!

I was very pleased with their work, when my home flooded. 

Everything was great.

These guys did a great job. Very professional and informative, they explained everything that they were doing.

A few months ago after heavy rain, our elementary school experienced flooding in several rooms. SERVPRO was not only responsive, they handled everything with class and professionalism. Our students didn't miss a day of class and SERVPRO handled everything. So grateful that what could have been a nightmare was managed quickly and effectively. Thankful!

Had a great experience with SERVPRO! A plumbing leak in our new office over the weekend left our carpet drenched! Vince's guys came in a timely fashion and took care of the problem. They were extremely professional and courteous. Would highly recommend!

Great customer service! I used them to clean the cushions for the couches on the patio of my restaurant. Waited a little too long as quite a few people had rubbed their greasy paws all over them and let their children melt crayons to several but, I can honestly say, I didn't think they could look half as good as they do after they were cleaned. Still a few grease stains that were just too far gone but the cushions look great compared to the shape they were in. These guys worked around our hours of operation so that I didn't have to shut down real-estate on our busy patio during patio weather. Very good customer service and a good find if looking for this type of service. Thanks!

I have dealt with SERVPRO of Brandon on numerous occasions for our commercial property management needs (water damage and mold remediation). They have always done what they say the are going to do and the results are always as promised. I highly recommend them!

The guy's were absolutely Awesome! I will tell everybody about the awesome experience! 

Dear Vince,

My name is Calvin S. - my wife and I live in Houston, TX and we want to thank you for the outstanding support provided by Chris and the rest of the SERVPRO team (Andrew, Keith, and Jarrett) that helped us "recover" our flooded home.  Everyone on the team was careful, thorough, skillful, and professional, and we feel confident that our home can now be safely rebuilt.  We realize that it was a huge effort to dispatch your team from Brandon to Houston, but speaking as recipients of your service, we are most grateful.  Thank you again for your support.

Kind regards,

Calvin & Keiko S.

VERY NICE & PROFESSIONAL! Alice H.

The lead clean up crew was very good! Sammy A.

Derek responded immediately the day after the fire. The staff at SERVPRO of Brandon made my misfortune a blessing - Some of the most wonderful people ever-The ladies are absolutely wonderful- Kim P.

Top notch company when you need them the most. David Coleman owner of Madison Insurance Agency has used SERVPRO of Brandon on several claims with 100% customer satisfaction.

No one wants to go through damage to their home for any reason. Unfortunately A water heater burst in my attic and leaked to the first floor. The resulting water damage was immediately addressed by Vince and his team at SERVPRO.

His calm demeanor, professionalism , and experience made a difficult situation more easily tolerated by me knowing that everything possible was done to correct the situation and keep down further damage by doing so.

Excellent job by each person!

They are great!

This was the first time ever to use SERVPRO. Very Satisfied & Katie was awesome!

Would absolutely recommend SERVPRO of Brandon to anyone who has a loss.

Service was perfect! Thanks!

"I can't imagine what would be needed to improve on these men & women. Very courteous and professional."

This has been an amazing group of individuals. Very professional & helpful.

SERVPRO of Brandon led by Vince handles all of my clients claim restorations. Very professional and timely repairs to get my clients back into their homes and businesses. Highly recommend Vince and SERVPRO of Brandon!!!!

Had a very good experience with the men of this company.

It was a Great Experience! 

Highly Recommend, Very Pleased!

Thank you for taking care of my "inheritance " chairs. ! Having SERVPRO professionally clean them made the difference they needed.

I appreciate the courteous call and promptness. Excellent service.

In my profession, as an Interior Designer, your service will be highly recommended.

Sincerely, Beth

Vince and his staff are experienced in water/moisture removal and mold remediation and provide quality service in a professional manner.

Vince conducted his and his companies work professionally and efficiently. He has a high degree of understanding the requirements and ultimate goals of the project assignment. I do not hesitate to recommend him for any projects that SERVPRO of Brandon offers in their listed services.

Clay Meyer Marketing & Communications Director at Phi Theta Kappa

“Vince is passionate about what he does, which at its core is helping people in hopeless situations solve problems.

My wife and I had a water heater in the attic leak in the middle of the night, dripping down into interior walls, soaking the carpet, etc. He was very considerate of our situation and explained clearly what we needed to consider and what we needed to do as next steps.

Vince has provided service for my insurance company (GuideOne Insurance) for many years and I always heard great compliments. Today I can give a first hand experience, I had some water damage in my home and Vince's staff adn Vince did a wonderful job getting me back to a like new situation.

I recommend Vince 100%

W. Brian Smith, RGA President at Pinnacle Claims, LLC

“Vince always goes the extra mile to make sure all affected parties are satisfied. His services are highly recommended.

SERVPRO of Brandon is a company I can trust to take care of my Allstate customers when an unfortunate fire or water damage occurs in their home. I have heard nothing but praise with my customers that have used them for the water cleanup. It's good to know I can trust a company to do a wonderful job and take care of my customers. I would recommend SERVPRO of Brandon and Vince to anyone.