What our Customers say...

Water Damage Testimonials

Thanks to Vince and Derek, they did a great job!

They worked with my busy schedule & did a fantastic job!

Richard and Crane were very professional and knowledgeable. They explained things very well and answered my questions. This is a stressful situation to me and they help put me at ease. I highly recommend!

They did a Great job.

They did a great job, great communication skills as well.

I am extremely pleased and satisfied with the services that I received. The SERVPRO team is professional and courteous. 

Thank you guys so much.

I was very pleased with your service and quality of your work. Thank you!

Everybody was great, professional and answered all my questions

They were awesome

All 10's

These guys were great. Rated us all 10's

We had the first floor of our home flood due to a overflowing toilet. After contacting our insurance company SERVPRO was at our house within 1.5 hours. The timing was excellent considering we live about a hour from them. Richard & Patrick arrived the first day. They were incredibly professional & hard working. Within two hours they had the flooring out and fans put out to dry the concrete. They answered all questions we had and addressed any concerns. Davie has been coming out to check the fans he too is very professional and thorough. The service we have received has been exceptional. Although we never want anything like this to happen again we would definitely use them if needed.

We are just getting started in the clean-up process but Richard has been very responsive and so helpful. My anxiety level has gone down tremendously. I’ll follow up when the job is complete.

Easily scheduled an appointment within five minutes of first calling. Richard and Andrew were on site early and thoroughly diagnosed the situation before speaking about our plan to resolve the issue and ensure no mold would possibly grow in the future. While the task seemed routine for them, they still explained each step of the process and why each step is taken. This provided peace of mind for the wife. They also understood our concern having a two year old in the home. The entire team from Andrew and Richard, to the owner (Vince) and the phone staff..were all courteous, attentive, and professional. Highly recommend this group out of Brandon. You will not be let down! I kept feeing food and drinks but they refused as they pointed out that would not be professional of them while on the clock. Proud to have these two young men working locally.

These guys are amazing. Excellent customer service and a very thorough job. Will definitely use again.

Can’t say enough about your guys. Both Andrew’s on your team did a great job.  Very impressed.  Great leaders.  The guys were careful with our furniture.  Couldn’t have done it without your guys.  Truly. 

All because of a toilet supply line. Praise God for toilets! 

Adam D.

Brandon, MS

Thank you Derek for your honest assessment of our situation.  We truly appreciate your time and opinion during this frustrating time.

The team at SERVPRO of Brandon was incredibly helpful and went out of their way to provide me with the equipment and expertise that we needed to get our house dried out. I was blown away by their commitment to making sure our house was completely dry and safe...they even made multiple trips to check on our house. I highly recommend Vince and the team at SERVPRO of Brandon.

 

SERVPRO of Brandon did an excellent job with the water damage in my house. I would highly recommend them! Vince and his knowledgeable staff are the ones to call!

The guy's were absolutely Awesome! I will tell everybody about the awesome experience! 

No one wants to go through damage to their home for any reason. Unfortunately A water heater burst in my attic and leaked to the first floor. The resulting water damage was immediately addressed by Vince and his team at SERVPRO.

His calm demeanor, professionalism , and experience made a difficult situation more easily tolerated by me knowing that everything possible was done to correct the situation and keep down further damage by doing so.

Service was perfect! Thanks!

"I can't imagine what would be needed to improve on these men & women. Very courteous and professional."

Clay Meyer Marketing & Communications Director at Phi Theta Kappa

“Vince is passionate about what he does, which at its core is helping people in hopeless situations solve problems.

My wife and I had a water heater in the attic leak in the middle of the night, dripping down into interior walls, soaking the carpet, etc. He was very considerate of our situation and explained clearly what we needed to consider and what we needed to do as next steps.

Vince has provided service for my insurance company (GuideOne Insurance) for many years and I always heard great compliments. Today I can give a first hand experience, I had some water damage in my home and Vince's staff adn Vince did a wonderful job getting me back to a like new situation.

I recommend Vince 100%

SERVPRO of Brandon is a company I can trust to take care of my Allstate customers when an unfortunate fire or water damage occurs in their home. I have heard nothing but praise with my customers that have used them for the water cleanup. It's good to know I can trust a company to do a wonderful job and take care of my customers. I would recommend SERVPRO of Brandon and Vince to anyone.